Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Welcome! You can raise a request for HRCentral using the options provided.
Emailed request
Request received from your email support channel.
Required fields are marked with an asterisk*
{"xsrfToken":"cdf3c07c9bb1a93757e9eff1dd4aad8ee0c1bfd4_lout","branding":{"id":"16","key":"hrc","name":"HRCentral","portalBaseUrl":"/servicedesk/customer/portal/16"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Service Portal","sharedPortalName":"Service Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Service Portal","sharedPortalName":"Service Portal","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1847b4","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/2c86cf5a-bbdb-4860-b688-04366f42aac9/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMjZkNjc3ZC0wMDMyLTQ1YzAtOWRmMi0wMjQzOTEwNTM5NzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJjODZjZjVhLWJiZGItNDg2MC1iNjg4LTA0MzY2ZjQyYWFjOSI6WyJyZWFkIl19LCJleHAiOjE3NzQwNzkyOTEsIm5iZiI6MTc3NDA3ODY5MX0.xQ-QEWIstOMQ4_XRkzVDF6jLMHae1wtadjeUqUtBP1w&client=b26d677d-0032-45c0-9df2-024391053974&height=300&mode=fit","bannerMediaApiFileId":"2c86cf5a-bbdb-4860-b688-04366f42aac9","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"16","key":"hrc","projectId":10159,"serviceDeskId":16,"name":"HRCentral","description":"<p>Welcome! You can raise a request for HRCentral using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/16","reqTypes":[{"id":"157","name":"Benefits","descriptionHtml":"","callToAction":"Benefits","introHtml":"<p>Benefit related questions. Ex. Disability and Medical</p>","icon":10509,"iconUrl":"https://service-portal.atlassian.credit.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10509","groups":[39],"key":""},{"id":"135","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://service-portal.atlassian.credit.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[39],"key":""},{"id":"156","name":"Facilities","descriptionHtml":"","callToAction":"Facilities","introHtml":"<p>Facilities, Parking, and Badge Requests.</p>","icon":10485,"iconUrl":"https://service-portal.atlassian.credit.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10485","groups":[39],"key":""},{"id":"133","name":"HR Requests","descriptionHtml":"","callToAction":"HR Requests","introHtml":"<p>Send us a question or make a general request.</p>","icon":10549,"iconUrl":"https://service-portal.atlassian.credit.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[39],"key":""},{"id":"155","name":"Payroll","descriptionHtml":"","callToAction":"Payroll","introHtml":"<p>Payroll questions and requests.</p>","icon":10484,"iconUrl":"https://service-portal.atlassian.credit.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10484","groups":[39],"key":""},{"id":"134","name":"Request for Medical leave","descriptionHtml":"","callToAction":"Request for Medical leave","introHtml":"<p>Submit a request for Medical leave.</p>","icon":10660,"iconUrl":"https://service-portal.atlassian.credit.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10660","groups":[39],"key":""},{"id":"127","name":"Change personal details","descriptionHtml":"","callToAction":"Change personal details","introHtml":"<p>Send a request to update your personal details, like name and etc.</p>","icon":10515,"iconUrl":"https://service-portal.atlassian.credit.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10515","groups":[],"key":""},{"id":"128","name":"Confidential HR case","descriptionHtml":"","callToAction":"Confidential HR case","introHtml":"<p>Submit a confidential request, question or comment.</p>","icon":10658,"iconUrl":"https://service-portal.atlassian.credit.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10658","groups":[],"key":""},{"id":"129","name":"Employee offboarding","descriptionHtml":"","callToAction":"Employee offboarding","introHtml":"<p>Submit an offboarding request for an employee leaving the company.</p>","icon":10514,"iconUrl":"https://service-portal.atlassian.credit.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10514","groups":[],"key":""},{"id":"130","name":"Employee onboarding","descriptionHtml":"","callToAction":"Employee onboarding","introHtml":"<p>Submit an onboarding request for a new hire.</p>","icon":10517,"iconUrl":"https://service-portal.atlassian.credit.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[],"key":""},{"id":"131","name":"Employee recognition","descriptionHtml":"","callToAction":"Employee recognition","introHtml":"<p>Show appreciation for someone who went above and beyond.</p>","icon":10659,"iconUrl":"https://service-portal.atlassian.credit.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10659","groups":[],"key":""},{"id":"132","name":"Employee transfer","descriptionHtml":"","callToAction":"Employee transfer","introHtml":"<p>Request a transfer to a different department or office.</p>","icon":10516,"iconUrl":"https://service-portal.atlassian.credit.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10516","groups":[],"key":""}],"reqGroups":[{"id":39,"name":"General"}],"orderMapping":{"39":[157,155,156,133,134,135],"40":[134]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"3ce36916-8d15-3f7c-9518-5166b9dcef3f","appLinkName":"","appLinkUrl":"","spaceKey":"HRC","spaceName":"HRCentral","spaceUrl":"","isServer":false},"labels":[],"projectKey":"HRC","serviceDeskId":16,"kbLinkDomainURLs":["https://jira.atlassian.credit.com","https://service-portal.atlassian.credit.com","https://confluence.atlassian.credit.com","https://creditcom.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":16,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HRC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMjZkNjc3ZC0wMDMyLTQ1YzAtOWRmMi0wMjQzOTEwNTM5NzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTU5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzQwNzk4OTAsIm5iZiI6MTc3NDA3ODY5MCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.cklNBip7ZkJCwRfJJRoI-Jt7-liA8c0o2icPHIvLoBY","targetCollection":"upload-project-10159","endpointUrl":"https://api.media.atlassian.com","clientId":"b26d677d-0032-45c0-9df2-024391053974","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":135,"projectId":10159,"issueType":{"id":"10094","name":"Emailed request"},"form":{"name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","intro":"<p>Request received from your email support channel.</p>","instructions":"","icon":10527,"iconUrl":"https://service-portal.atlassian.credit.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Subject","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Body","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/16/create/135","requestValidateBaseUrl":"/servicedesk/customer/portal/16/validate/135","calendarParams":{"firstDay":0,"date":"2026-03-21T01:38:11-0600","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"3ce36916-8d15-3f7c-9518-5166b9dcef3f","appLinkName":"","appLinkUrl":"","spaceKey":"HRC","spaceName":"HRCentral","spaceUrl":"","isServer":false},"labels":[],"projectKey":"HRC","serviceDeskId":16,"kbLinkDomainURLs":["https://jira.atlassian.credit.com","https://service-portal.atlassian.credit.com","https://confluence.atlassian.credit.com","https://creditcom.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMjZkNjc3ZC0wMDMyLTQ1YzAtOWRmMi0wMjQzOTEwNTM5NzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTU5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzQwNzk4OTEsIm5iZiI6MTc3NDA3ODY5MSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.SyCmp4YyE-ZrB0MqyBs5VGF2-HXzBvryUwcuP9ftbho","targetCollection":"upload-project-10159","endpointUrl":"https://api.media.atlassian.com","clientId":"b26d677d-0032-45c0-9df2-024391053974","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}